RELAY MANIFEST
BILLING/SUPPORT/ESCALATIONS/LOGISTICS/PARTNERSHIPS/CAREERS/SALES/FIRST MATCH WINS/NEVER A BLACK HOLE/SORTED, NOT STORED/BILLING/SUPPORT/ESCALATIONS/LOGISTICS/PARTNERSHIPS/CAREERS/SALES/FIRST MATCH WINS/NEVER A BLACK HOLE/SORTED, NOT STORED/

Today's batch — live

Sorting Board

10 messages captured, 1 chutes in use

Every message below already ran the manifest below it, in order. The red stamp is the keyword that caught it — no stamp means it fell all the way through to the catch-all.

Chute

Unsorted

10 msgs

Priya Nair

Invoice #4471 is overdue

no match

Marcus Webb

URGENT: order stuck at customs

no match

Dana Ferris

Question about a refund

no match

Support Desk — Kestrel

Re: login keeps failing

no match

Owen Castillo

Exploring a partnership

no match

Renée Aoki

Shipping delay on pallet #2291

no match

Sasha Kim

Invoice attached — August services

no match

No Reply — Peaklight CRM

Your weekly usage digest

no match

Tomás Rivera

Can we talk shipping rates?

no match

Lena Brooks

Urgent — press asking about the outage

no match

The manifest

Rules, checked in order

First keyword that matches wins the message — everything below it is skipped. Reorder by retiring and re-adding; a rule you switch off keeps its place but stops catching mail.

Rule manifest

7 rules, checked top to bottom

Add a rule

One message, traced

How a message finds its chute

First-match-wins is not a promise in the docs — it is what happens to every message, in the same order, every time. Here is one real one.

[email protected]

Invoice #4471 is overdue

Just following up — invoice 4471 for the March retainer hasn't been paid yet. Could someone in billing confirm?

  1. invoice → Billing
  2. refund → Billing
  3. urgent → Escalations
  4. support → Support
  5. shipping → Logistics
  6. partnership → Partnerships
  7. 6699 → Sales
  8. Delivered to Unsorted

No rule matched — not a black hole

Unmatched mail still has a chute.

Unsorted

Sources

Connect your inboxes

Every crate asks for exactly what it needs to read your mail — nothing is ever sent or deleted through Relay Manifest.

Crate 01 — Gmail

Not connected

GMAIL

Asks to read and file mail in the account you connect — nothing is ever sent from it.

Crate 02 — Outlook

Not connected

OUTLOOK

Asks to read and move mail between folders in the account you connect.

Crate 03 — IMAP

Connected

PLAIN IMAP

Asks for read-only mailbox access — this app never deletes or sends through it.

[email protected]@IMAP.forwardemail.net:993

Volume ledger

Sorting scales with the mailbox

A solo inbox and a twelve-person shared one, checked against the same manifest engine.

Metric Solo inbox Shared inbox (12 people)
Messages per day ≈ 40 ≈ 610
Rules needed to sort cleanly 4–6 18–25
Average time to route under 1 second under 1 second
Messages a person re-files by hand 2–3 / day 0 / day

Every message finds its chute.

Connect an inbox