BILLING/SUPPORT/ESCALATIONS/LOGISTICS/PARTNERSHIPS/CAREERS/SALES/FIRST MATCH WINS/NEVER A BLACK HOLE/SORTED, NOT STORED/BILLING/SUPPORT/ESCALATIONS/LOGISTICS/PARTNERSHIPS/CAREERS/SALES/FIRST MATCH WINS/NEVER A BLACK HOLE/SORTED, NOT STORED/
Today's batch — live
Sorting Board
10 messages captured, 1 chutes in use
Every message below already ran the manifest below it, in order. The red stamp is the keyword that caught it —
no stamp means it fell all the way through to the catch-all.
Chute
Unsorted
10 msgs
Priya Nair
Invoice #4471 is overdue
no match
Marcus Webb
URGENT: order stuck at customs
no match
Dana Ferris
Question about a refund
no match
Support Desk — Kestrel
Re: login keeps failing
no match
Owen Castillo
Exploring a partnership
no match
Renée Aoki
Shipping delay on pallet #2291
no match
Sasha Kim
Invoice attached — August services
no match
No Reply — Peaklight CRM
Your weekly usage digest
no match
Tomás Rivera
Can we talk shipping rates?
no match
Lena Brooks
Urgent — press asking about the outage
no match
The manifest
Rules, checked in order
First keyword that matches wins the message — everything below it is skipped. Reorder by retiring and
re-adding; a rule you switch off keeps its place but stops catching mail.
Rule manifest
7 rules, checked top to bottom
RULE 01invoice
RULE 02refund
RULE 03urgent
RULE 04support
RULE 05shipping
RULE 06partnership
RULE 076699
One message, traced
How a message finds its chute
First-match-wins is not a promise in the docs — it is what happens to every message, in the same order,
every time. Here is one real one.